Automatons - Arrive and Leave - No option for Leave

[bondibro]

In the Arlo android app I am unable to create an automation that uses "Anyone Leaves" ? There is no option for that. The only option I see is when "Anyone Arrives". Whats going here and why is there no option to set when anyone leaves? 

I am on the latest version of the app, ver 6.4.6_6040602

[ShayneS]

Thanks for letting me know. This symptom has already been reported, and a fix is currently in the works for a future app update.

[jguerdat]

The app defaults to Anyone Arrives and at first it appears that's all you can add. However, click on the name ANyone Leaves and that section becomes active for you to choose.

[bondibro]

I see people arrive twice, look at this screenshot. Looks like its an issue with the APP 

[alex_loo]

---

@jguerdat wrote:

The app defaults to Anyone Arrives and at first it appears that's all you can add. However, click on the name ANyone Leaves and that section becomes active for you to choose.

---

The latest app has made some changes:

• ARRIVE now must be "anyone arrives" (vs choice of anyone or everyone, in the past).  This is not a show stopper at least for my typical use case scenario, thoughI find this change unnecessary
• LEAVE now must be "everyone leaves" (vs choice of anyone or everyone, in the past).  This is not a show stopper at least for my use case scenario, though I find this change unnecessary.
• When "Everyone Leaves" or "Anyone Arrives" is clicked, the app shows 2 sections, each detailing geofencing devices to be considered for geofencing.  This is good move that at least user can tell if ARLO is considering the correct devices for geofencing (vs wrongly repeated geofencing devices in the past)
• Within this screen showing 2 sections, the lower section is incorrectly labelled.  It should be labelled "People Leave", instead of "People Arrive".  Apparently they haven't got any testing team to even check out the changes (not to mention about testing)

Whatever good or bad points above, BASIC GEOFENCING ROUTINES ARE STILL NOT WORKING RELIABLY.

@BrookeN 

Alex

fdsad

[bondibro]

Correct, how can they not even check the labels so this works as expected. The app is of poor quality and its clear they care very little if they can't even get the labels right. 

[StephenB]

---

@alex_loo wrote:

• Within this screen showing 2 sections, the lower section is incorrectly labelled.  It should be labelled "People Leave", instead of "People Arrive".  Apparently they haven't got any testing team to even check out the changes (not to mention about testing)

---

FWIW, I am not seeing this bit on iOS.

[jguerdat]

Unfortunately, it's true on Android. @JamesC , @ShayneS , @BrookeN would you please look into this?

[alex_loo]

---

@jguerdat wrote:

Unfortunately, it's true on Android. @JamesC , @ShayneS , @BrookeN would you please look into this?

---

this is a lowest priority fix.  please focus on fixing geofencing, which has never been working reliably.  GEOFENCING BUG IS A SHOW STOPPER.

Alex

[bondibro]

Thanks @jguerdat for following this up

[ShayneS]

Thanks for letting me know. This symptom has already been reported, and a fix is currently in the works for a future app update.

[cwinters]

I think the problem is more than just the second one being labeled incorrectly as People Arrive when it should be People Leave.  I appears to actually trigger a People Arrive automation as when I leave my mode show that Standby was triggered instead of Arm Away, even though it was already in Standby when I left.