can't setup an arlo q camera

[js4lazar]

hi, i bought 2 arlo q cameras, i got 1 working, but the other keeps its led in orange. i've been able, through multiple unplug/plug loops to setup it, but as soon as it's unplugged, it stays with the orange led lighted, static, and no connection in the app. last time i was able to setup it, afirmware update was required, it did it, and work for a while, just until i unplugged it. i''ve reset the camera, and tried to setup it again with no luck. the camera serial number is 4SV183SU5EC4F

[TomMac]

Since these cameras don't have batteries, they must stay plugged in... but should auto reset/reconnect if pull and replugged in.

Have you tried a reset of the Q ?? 

If after a reset and stil not functioning, you may want to consider returning the troubled one and get a new one