Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Disappointed With The Arlo 2 Way Talk

Disappointed with the Arlo VMC3040r6 2 way talk

 

Its the worst feature, The screen is great and motion working great with Smartthings but the 2way talk is bad.

 

I have 1GB Fiber internet, the router is 10 feet awat from the Cam, The cam is always on power, i Have an iPhone XR and Mac Laptops. BTW I'm an IT Prof.

 

When i click the mic icon to start talking i see connecting then finally connects. then when i press and hold to talk ( once i press I can't hear anything from the other side) i remove my finger and i can hear the other side again then i wait couple seconds and i lose the sound but i can see that the others are hearing something, they complain about what they are hearing and mostly keeps cutting that they dont understand anything. My phone and app is up to date not sure what else to do. I have ring doorbell and their 2 way talk is great, it just like makeing call and everyone can hear with no issues or audio problem, its connected to same network also its around 50 feet waya from router.

Model: VMC3040|Arlo-Q HD Security Camera with Audio
Message 1 of 7
Arlo Moderator

Re: Disappointed with the Arlo VMC3040r6 2 way talk

Have you tried to reboot the camera & test this again?

Message 2 of 7
Aspirant

Re: Disappointed with the Arlo VMC3040r6 2 way talk

Sure I tried many times.

Message 3 of 7
Arlo Moderator

Re: Disappointed with the Arlo VMC3040r6 2 way talk

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.

Message 4 of 7
Aspirant

Re: Disappointed with the Arlo VMC3040r6 2 way talk

No one called me or reach out till now.

Message 5 of 7
Aspirant

Re: Disappointed with the Arlo VMC3040r6 2 way talk

?

Message 6 of 7
Aspirant

Re: Disappointed with the Arlo VMC3040r6 2 way talk

I wish I can just return this and get my money back. I cant return to seller anymore.

Message 7 of 7