Arlo Q Zoning to maximize motion detection

[SoCalRC51]

I have my camera pointing down on the lawn and driveway but the only motion it picks up is right underneath the camera (orange area) when I walk by it. It doesn't pick up any activities even when I drive up to garage or when I pull my car out from garage. How do I maximize the motion detection to capture movements?

The camera is currently mounted on right side of the facia on the roof and pointing to left. And it's about 7-8ft from the ground.

Thanks!

[TomMac]

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First of all, i think you have a PRO camera not a GO... the PRO camera has zones as it detects motion by pixel change.

I would lower the angle and aim a bit more to the driveway ( eliminate the roadway ).

The PRO usu has very good response to motion... if you have set up zones then the zones areas would be use, not the entire field of view.

If your not sure what settings you have, I would RESET the camera ( hold reset for ten sec till the led flashes ) and set up agin as new...this will put all at default

[jguerdat]

That would be a Q camera, not a Pro. Only the Q cameras have zones, not the Pro.

[TomMac]

Tks for the correction...Q camera is what I meant of course 

[jguerdat]

I knew that you knew that I knew that you knew that...

[SoCalRC51]

It's an Arlo Pro that I have. Now the problem continues. My camera doesn't pick up motion at all anymore. I even tried the motion detection mode and when I'm moving right in front of the camera, the yellow light doesn't even turn on. I tried taking the battery out, resync the camera with base, even rebooted my base and it still doesn't work.

Help please?

[jguerdat]

Open a case with support using the Contact Support link at the bottom here.

[SoCalRC51 · Accepted solution]

I did. Turned out it's an issue with hardware. Thanks.