Arlo Q App Only Operating On Wifi
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I previously was able to connect to my camera through the arlo app while connected to my data (when wifi wasn’t available). I am no longer able to do this and get an error message saying I need to conmwvr to wifi. Does anyone have experience with this? Is there a setting that will allow me to continue accessing the camera through the app without a wifi connection?
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I've had this experience consistently when Wi-Fi is activated on my device but not connected to a network. I am able to connect to a camera through the app over 4G LTE/data connection once I've turned Wi-Fi OFF on the device in that situation. FWIW, I'm using Arlo Q cameras only and was able to watch live views of them remotely over Verizon 4G LTE as recent as today.
Have you attempted turning Wi-Fi off and then connecting to your camera when looking to use your mobile's data plan?
Hope this helps!
Cheers,
C
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Interesting. What phone and OS? I never turn WiFi off and have no problem whe using cell service.
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I've had this issue consistently on my iPad, so also IOS device.
I use an Android phone but rarely use it for accessing my cameras due to the screen size.
Interesting - it looks like you have Wi-Fi turned off and still have the issue. I am still running IOS 10.2 on my iPad due to 12's incompatibility with some other things I do with it. I wonder if that is also a difference if you're running a later version of IOS.
Cheers,
C
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