Arlo Q Plus ingores defined activity zones

[arloradim]

Hi All,

Could you please help me to setup a zone in a correct way?  So far I tried the following

1/ Settings- My devices - choosing ArtloQPlus cam - Video settings, creaating new zones 1, SAVE

2/  than going to Mode, rules named armed, click on  motion is detected item and marking only Zone 1, , making sure  everywhere stays unmarked, than clicking on SAVE ....

Doing the above, I thought  the zone is correctly defined, however,  Arlo cam is ignoring  this zones,  picking up a motion across the field of view...

Could you please help?

Thanks and regards,

Radim

[jguerdat]

It may be that you're using the Armed mode. Some settings don't stick there since it's really for testing and basic operation. Instead, create your own custom mode with appropriate settings.

[arloradim]

Thanks , well I jusr tried , created newmode, unfortunately same result, it ignores the zone ..... what is wrong here?

[jguerdat]

Try deleting the zone and recreating it. Edit your mode to use it. Be sure to save

[arloradim · Accepted solution]

I played now for some time with settings , creating a new modes etc, finally activity zones are there but what i found (and i think was the causing the issue) is , the activity zone border is not so edged as it seems to be in the snapshot within defining the activity zones. Meaning motion activity near the border of a zone triggers alert as well, once motion is far from the border , it does not trigger alert. 2nd finding is even slight light reflection during night trigers the activity within a defined zone if the object within a zone receives a small reflection of light from distance. So , thanks for the advice, now it is setup, the only question I have is why light trigers alert , as I thought , the only motion can triger it , so how motion alert works, what system takes as a motion?

[jguerdat]

The Q cameras use a pixel-based motion detection scheme so while the reflection isn't motion per se it sees the reflection as a difference so it triggers.  I've trimmed some branches, set sensitivity, adjusted zones, etc. to somewhat help out but I don't really care since I'm not wearing out batteries or filling up space.  Yeah, you have more videos to slog through but I'd rather have some false positives than miss something.

[muddtt]

for me i had to go into the edit mode and "motion is detected" menu and click off "everywhere" and select zones. I thought everywhere meant all the zones i created. It actually means everywhere and not the individual zones.