Arlo|Smart Home Security|Wireless HD Security Cameras

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dpham2005
Follower
Follower

How do I save multiple videos at the same time.  It only download 1 video at a time even with the sellect all button enabled.

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JessicaP
Arlo Employee Retired

Hey @jguerdat,

 

It looks like it's working fine on my end. Try to check the pop-up blocker to make sure you allow pop-ups from https://arlo.netgear.com.

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JessicaP
Arlo Employee Retired

Hey @dpham2005,

 

You can download multiple videos from the library by clicking/tapping on "Select" on the top right-hand corner. Then you can choose videos that you would like to download and click/tap on "Download."

jguerdat
Guru Guru
Guru

@JessicaP, I suspect this is browser-specific. I can verify this happening on Chrome but not Firefox.

JessicaP
Arlo Employee Retired

Hey @jguerdat,

 

It looks like it's working fine on my end. Try to check the pop-up blocker to make sure you allow pop-ups from https://arlo.netgear.com.

FoxCam512
Aspirant
Aspirant

Smiley Embarassed

That was it, Pop-ups blocked on browser.

 

Thank you.