Microphone not working. On phone app, I can hear everything but cannot talk through camera

[Jeff1449]

on phone I can hear everything but cannot talk to who is at door

[Ihate100bees]

I know what you mean. However when I called tech support, we tried using a different microphone that was in my phone and it did produce much better results. Personally, I have not had the time to find a better application with a microphone for my phone yet but that is the problem. It is not Arlo. Try different applications with microphones into you hit on one that works well with it.