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Re: Video playback through Android app gets stuck buffering at 7 seconds

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I can view videos for their full recorded length on my PC, but via the Android app I only can watch the first 7 seconds. Then it gets stuck with the "Buffering..." message indefinitely.

I've uninstalled & reinstalled the app, but no change.

This applies to all videos on all cameras.

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Guru Guru
Guru

what phone model, what OS?

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Morse is faster than texting!
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LG Aristo, Android Nougat (7.0), updated June 1, 2018 (Kernel 3.18.31)

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Anyone have any ideas? It's been over 24 hours since the first and only reply.

 

It used to work correctly, but has been getting stuck buffering at 7 seconds for a while now.

Hero
Hero

Have you tried restarting your phone? You you watch any other streaming videos on your phone, like you tube for example?

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Yes, I have restarted my phone - no hcange.

 

Yes, I can stream other live and recorded videos with no buffering or glitches.

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Community Manager
Community Manager

ph700,

 

Do you have any other Android device you could test to see if you experience the same behavior on a different device?

 

JamesC

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Yes, tested on Samsung tablet - same issue, just plays for a few more seconds (10 or so) then gets stuck buffering indefinitely.