Video playback through Android app gets stuck buffering at 7 seconds

[ph700]

I can view videos for their full recorded length on my PC, but via the Android app I only can watch the first 7 seconds. Then it gets stuck with the "Buffering..." message indefinitely.

I've uninstalled & reinstalled the app, but no change.

This applies to all videos on all cameras.

[TomMac]

what phone model, what OS?

[ph700]

LG Aristo, Android Nougat (7.0), updated June 1, 2018 (Kernel 3.18.31)

[ph700]

Anyone have any ideas? It's been over 24 hours since the first and only reply.

It used to work correctly, but has been getting stuck buffering at 7 seconds for a while now.

[pc2k17]

Have you tried restarting your phone? You you watch any other streaming videos on your phone, like you tube for example?

[ph700]

Yes, I have restarted my phone - no hcange.

Yes, I can stream other live and recorded videos with no buffering or glitches.

[JamesC]

ph700,

Do you have any other Android device you could test to see if you experience the same behavior on a different device?

JamesC

[ph700]

Yes, tested on Samsung tablet - same issue, just plays for a few more seconds (10 or so) then gets stuck buffering indefinitely.