Arlo|Smart Home Security|Wireless HD Security Cameras

No power and clicking sound when plugged in

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AngeloG Aspirant
Aspirant
My base station recently stopped working. It’s plugged in and makes a soft ticking sound but does not actually switch on.
Model: VMB3000 | Arlo Base Station
ShayneS Arlo Moderator
Arlo Moderator

Hi @AngeloG

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

dimflo Aspirant
Aspirant

Same here. I bought the product from the US when I was there, but I live in Dubai. 
When I contracted their customer support, they said they will replace it, but I have to bring it back to the US... although they do have re-sellers in the UAE...  hilarious. 

Garbage product. bad customer support & local mindset. You can't possibly run a company like this...

 

Did you get anywhere with their customer support AngeloG?

AngeloG Aspirant
Aspirant
I discovered that the faulty one was purchased from a local vendor who agreed to switch it with another.