Arlo|Smart Home Security|Wireless HD Security Cameras

Re: How/To fix Multiple Notifications from one alert on Android

Reply
Discussion stats
Toronto1 Initiate
Initiate
This worked for me as well. No need to go that complicated route. Just force stop the app, then clear cache, then clear data. Has to be in that order.
Model: VMC4030 | Arlo Pro Wire-Free Camera
djskyhawk Tutor
Tutor

force stop Arlo, clear cache, clear data (found under storage), restart Arlo it worked, so far, and easy to do.  Galaxy s7 runniing Android 8.0, Oreo and running Google back-up

Thanks . Secaz

Model: VMC4030 | Arlo Pro Wire-Free Camera
Will17 Tutor
Tutor
OmG, I have been having this issue for month and their customer service couldn't even help fix it. Thanks to this post I'm only getting one notification now. I used to love arlo cameras but I'm tired of all these issues and will be replacing all my 5 cameras for the Nest Cam IQ outdoor.
smb7 Aspirant
Aspirant
Moto Z 2 Play Android phone with multiple notifucations. Called Arlo twice. No fix given. I figured it out myself. Uninstall the Arlo App. Go to settings. Backup and Restore. Turn off data backup and app backup. Install Arlo App. turn on data backup and app backup. Only one notification per alert. I have been annoyed by this for months after an Arlo update!
Model: VMC3030 | Arlo Wire-Free Camera
bobaloo2 Initiate
Initiate

@djskyhawk wrote:

force stop Arlo, clear cache, clear data (found under storage), restart Arlo it worked, so far, and easy to do.  Galaxy s7 runniing Android 8.0, Oreo and running Google back-up

Thanks . Secaz


Thank you, Thank you, Thank you!!!  This worked for me also.  I also have the S7 running Oreo.

mikohenson Aspirant
Aspirant

I am having same issues but with Iphone X.  Wheever I get a motion and records it, the counter will say 15 instead of just a single event.  I dont know why it replicates the notification.  I also noticed that if I go directly to the device vs going to the library, IM not able to reset the counter.  It will show 14 notifications ven after I already viewed the video clip.  THe developers need to start getting hot with this.  This must be a scripting error or something.  Ive rebooted, re-added the app, logged out and logged backed in, Disarmed and re-armed.  I even tried to reset my password and I never got the reset password email noitification either.  

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Highlighted
mikohenson Aspirant
Aspirant

I dont know if this is a phone issue, Im seeing a lot of solution to do something with their phones. I have an iphone and im having same issues.  This has something to do with the app or the router. We either need newer firmware or updates.