Arlo|Smart Home Security|Wireless HD Security Cameras

How To Delete The Password Feature?

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mvwedel Tutor
Tutor

Hi, is it possible to deactivate having to enter the password every time I access the app? Thanks

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru

As long as you're not actually logging out you shouldn't need to log in every time. Simply swipe/background the app instead of logging out.

Model: VMC4030 | Arlo Pro Wire-Free Camera
mvwedel Tutor
Tutor

Hi, thx. That is exactly the problem. I never log off and have to use my fingerprint or pw every time, whixh takes to long, if I want to e.g. talk to the mail guy quickly.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru

Try reinstalling the app and rebooting the phone. 

Model: VMC4030 | Arlo Pro Wire-Free Camera
mvwedel Tutor
Tutor

thx, unfortunately didnt work.. Any idea on how to deactivate the password altogether?

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Guru jguerdat Guru
Guru

Have you tried disabling the fingerprint login? No  other ideas so open a case with support here.

Model: VMC4030 | Arlo Pro Wire-Free Camera