Arlo|Smart Home Security|Wireless HD Security Cameras
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mvwedel
Tutor
Tutor

Hi, is it possible to deactivate having to enter the password every time I access the app? Thanks

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jguerdat
Guru Guru
Guru

As long as you're not actually logging out you shouldn't need to log in every time. Simply swipe/background the app instead of logging out.

mvwedel
Tutor
Tutor

Hi, thx. That is exactly the problem. I never log off and have to use my fingerprint or pw every time, whixh takes to long, if I want to e.g. talk to the mail guy quickly.

jguerdat
Guru Guru
Guru

Try reinstalling the app and rebooting the phone. 

mvwedel
Tutor
Tutor

thx, unfortunately didnt work.. Any idea on how to deactivate the password altogether?

jguerdat
Guru Guru
Guru

Have you tried disabling the fingerprint login? No  other ideas so open a case with support here.