Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-01-30 06:33 PM
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Bougnoul_Oh
Aspirant
Aspirant
‎2023-01-30 06:33 PM

somehow, base stationVMB4000 is not recognizing Pro camera Hc4030 even though  while Sync is happening, I get blue light flashing for several minutes, then amber for few secs, then to steady blue. Then  all silent. Everything ran for a few yrs. Any ideas for successfull linking the two

be appreciated

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Bougnoul_Oh
Aspirant
Aspirant
‎2023-01-31 08:53 AM
  • It is very annoying: several days am made to go around a vicious circle. Can a tech support help me get VMB4000 base stn detected? Then add a camera - in a straight forward manner? What is @ rebording” and why you get “ highlighted “ area to correct while there is no such thing one can see?
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JamesC
Community Manager
Community Manager
‎2023-02-02 11:06 AM

Bougnoul_Oh,

 

I recommend factory resetting your base station and then onboard as if it new. Follow the instructions here: https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

 

JamesC

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