Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Guest accounts can’t filter on smart features

Reply
Discussion stats
  • 2 Replies
  • 929 Views
  • 0 Likes
  • 2 In Conversation
dB20
Star
Star

My guest accounts can’t filter on smart notifications (people, vechicle, animal, etc). Primary account can filter on these fine. Is this by design? Latest iPhone iOS and Arlo app versions on all accounts.

2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator

Hi @dB20

 

I have provided an article for you below that explains the access right feature in detail.

 

What privileges do my friends have when I grant them access rights in my Arlo account?

dB20
Star
Star
Part of the guest account privileges is viewing videos according to article. My guest account can view videos and filter like me except the smart options like person or animal is not available. This seems like an oversight or software bug.