Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Guest accounts can’t filter on smart features

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dB20 Star
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My guest accounts can’t filter on smart notifications (people, vechicle, animal, etc). Primary account can filter on these fine. Is this by design? Latest iPhone iOS and Arlo app versions on all accounts.

Model: VMB4000 | Arlo Pro/Pro2 Base Station, VMC4030 | Arlo Pro Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Hi @dB20

 

I have provided an article for you below that explains the access right feature in detail.

 

What privileges do my friends have when I grant them access rights in my Arlo account?

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dB20 Star
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Part of the guest account privileges is viewing videos according to article. My guest account can view videos and filter like me except the smart options like person or animal is not available. This seems like an oversight or software bug.