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Solved! Go to Solution.
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Firmware Release Notes
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A firmware update for Arlo Pro has been released resolving this issue. Please make sure your cameras are up to date with the latest firmware. See here for more information: Release Notes – Arlo Pro Camera 1.092.0.3.12290 – 9th May 2017
JamesC
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Have you gone to settings, use remove device and then bring it back as new?
Morse is faster than texting!
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I have same issue. After the firmware that was pushed last night (Pro Camera FW 1.092.0.1_11504, Pro Base Station FW 1.8.9.0_11528), two of my Arlo Pro cameras constantly issue false audio alerts. This is even though the microphone is off. Removing the device and adding new has not solved this issue.
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? Any other suggestions other than what had been mentioned above?
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Did you remove and resync your camera? That has seemed to be the current solution.
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The root cause of this issue has been identified by the engineering team. A fix will be made available soon. I will post an update when I have more information.
We apologize for any inconvenience caused and thank you for your patience during this process.
JamesC
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Any updates to this? I have my audio turned off and still receive notifications for audio.
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I have the same issue here, when will Netgear release the fix?
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Engineering is still investigating this issue. I will post an update when a fix is available.
JamesC
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A firmware update for Arlo Pro has been released resolving this issue. Please make sure your cameras are up to date with the latest firmware. See here for more information: Release Notes – Arlo Pro Camera 1.092.0.3.12290 – 9th May 2017
JamesC
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My firmware has been updated. I still get audio alerts even though audio is turned off on this camera.
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WWLightning,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC