Cannot save schedule

[Hondo49]

when I am thru scheduling my cameras, the save button does not light up, so i can't save my settings

Thanks in advance

[jguerdat]

In the schedule, where there is no save button, or your modes?

[Hondo49]

In the schecduling section, it lets me put the schedule in but I can't save it, am I doing something wrong

[jguerdat · Accepted solution]

I suspect you may be trying to set a time that passes through midnight.  If that's true, set two time periods that stop and start at midnight.  For instance:

8:00PM-11:59PM

12:00AM-8:00AM

[Hondo49]

Wow  simple, thanks

[Hondo49]

Got it, I dont have to turn the cameras on do I,they will come on with the schedule  right?

[jguerdat]

As long as you haven't turned them off in Settings, the modes will follow the schedule and the cameras will follow the rules in your modes.

[Hondo49]

Ok, I have the schedule set, turned the cameras on in settings, they won't go as scheduled, did I mess something up

[jguerdat]

Maybe a screenshot of your modes and schedule would be useful.  If the modes have rules for the cameras and are used in the schedule, it should just work.  Try a base power cycle just to be sure.

[Hondo49]

I don't understand any of that,

heres wha I did:

set schedule up and saved it

turned cameras on

after that I am lost.

what else do I do, please keep it simple, I am not very sharp with computers I am suprised I got this far

[Hondo49]

Oh yea, I don't understand what are rules everybody talks about?

[jguerdat]

Have you looked at the FAQs?

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-modes-and-rules-and-how-does-Arlo-use-...

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-do-I-create-a-mode-with-different-rules-for...

[Hondo49]

Still not getting it,

set schedule  8 pm to 11:59 pm on

                      12:00am to 8 am on

turned cameras on

still won't record

[jguerdat]

Did you select the schedule to run? Are the running men for each camera black or gray when the schedule should have them active?

[Hondo49]

Wow   you went way over my head, little gray men?  I don't understand any of that.

[jguerdat]

Look at the Devices tab. Each camera has a running Man icon that changes color according to what's going on. Black means it's seemed and ready to record. Gray means it's disarmed. Amber means it's recording. This is all explained in the FAQs here - time for you to do some reading and investigation.

[Hondo49]

Wow sorry to bother you,

[Hondo49]

My appologies for last remark, I found the little man, it has no color, I looked for info, can't find anything,

My cameras are set to go on at 8:00pm, and off at 8:am, is that why there is no color on the little man.

If not how do I turn the little man off.

[Hondo49]

I ment on

[jguerdat]

After all the above, I assume you have the section through midnight broken into two sections, one from 8PM to 11:59PM and another from 12:00AM to 8AM in your schedule? If so, the running men should be black ONLY in those time periods - between 8AM and 8PM they should be gray.

[Hondo49]

That is correct

[Hondo49]

I have another clue, when I go to library, there is only one camera that recoreds, is that any help.

I have checked everything else, Im stumped

[jguerdat]

Opening a case with support will get you going a whole lot faster than this Internet back and forth. I'd call or use chat to eliminate the lag with emails. Use the Contact Support link at the bottom here.