Arlo|Smart Home Security|Wireless HD Security Cameras

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JChelan
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Follower

I have the notifications turned on for all the cameras, so when they detect motion I should have it pop up on my phone. I've checked all the settings and everything is set correctly, but still not showing me notifications. 

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pc2k17
Hero
Hero

@troxel

 

I found this via Bing......

 

https://kb.arlo.com/4736/How-do-I-update-my-Arlo-firmware-manually

 

Just one problem..... the manual firmware update feature doesn't exist in the android app. Don't know about iOS. Firmware updates are automatically pushed to your base. I have version 1.10.0.4_20963. No idea what that message is talking about, we're way past 1.7.

 

Phone/chat support is useless, don't waste your time.

troxel
Guide
Guide

Not sure if I have a "Pro". The cameras I purchased from Amazon are described this way:

Arlo by NETGEAR Security System - 1 Wire-Free HD Camera| Indoor/Outdoor | Night Vision (VMS3130), Works with Alexa

pc2k17
Hero
Hero

You have the original Arlo camera (not pro). The Pro has a rechargeable lithium ion battery, among other features. Could be why your firmware verision is different.