Arlo Pro cameras don't show activity zones as an option

[lucyegg]

I have 5 Arlo Pro cameras and no subscription.  2 of these cameras give me the option to setup activity zones and the other 3 don't and I haven't a clue why.  I have removed and re-added the cameras, checked that the firmware is up to date and they are plugged in at mains.

Why would some cameras give the option under Settings>Video and others not?

This applies to both the app and the desktop version through the browser

Thanks a lot

Lucy

[StephenB]

Are all three cameras connected to AC power?

If you have a subscription, then battery-powered cameras can use cloud activity zones (the Arlo cloud actually does the processing).  But w/o a subscription, the cameras do the processing, and that requires them to be connected to AC power.

[StephenB]

Are all three cameras connected to AC power?

If you have a subscription, then battery-powered cameras can use cloud activity zones (the Arlo cloud actually does the processing).  But w/o a subscription, the cameras do the processing, and that requires them to be connected to AC power.