Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro cameras don't show activity zones as an option

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lucyegg
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I have 5 Arlo Pro cameras and no subscription.  2 of these cameras give me the option to setup activity zones and the other 3 don't and I haven't a clue why.  I have removed and re-added the cameras, checked that the firmware is up to date and they are plugged in at mains.

 

Why would some cameras give the option under Settings>Video and others not?

 

This applies to both the app and the desktop version through the browser

 

Thanks a lot

Lucy

Best answers
  • StephenB
    Guru
    Guru

    Are all three cameras connected to AC power?

     

    If you have a subscription, then battery-powered cameras can use cloud activity zones (the Arlo cloud actually does the processing).  But w/o a subscription, the cameras do the processing, and that requires them to be connected to AC power.

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StephenB
Guru Guru
Guru

Are all three cameras connected to AC power?

 

If you have a subscription, then battery-powered cameras can use cloud activity zones (the Arlo cloud actually does the processing).  But w/o a subscription, the cameras do the processing, and that requires them to be connected to AC power.