Arlo Pro battery drained within 4 days. Close to Base Station with good wifi signal.

[Simonpwood]

I can’t afford to run solution batteries drained within 4 days. Base statIon and 3 cameras non more than 5m away from baseball show good Wi-fi signal. What’s going wrong can’t afford. £2500 per year in batteries

[schmulyank]

1. I do not use cloud activity zones.

2. Seven to 10 brief recordings of 30 seconds each are made at most each day.

3. No poor camera base connection. In fact, I just put the camera 10 feet, line of sight, from the base, and the iPhone right next to the camera.  I hit the arrow (the "connecting" dialogue appeared and whirled around without connecting.  Signal was three bars. Battery was 83% at the time.  Do you have any other ideas?

[StephenB]

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@schmulyank wrote:

1. I do not use cloud activity zones.

2. Seven to 10 brief recordings of 30 seconds each are made at most each day.

3. No poor camera base connection. In fact, I just put the camera 10 feet, line of sight, from the base, and the iPhone right next to the camera.  I hit the arrow (the "connecting" dialogue appeared and whirled around without connecting.  Signal was three bars. Battery was 83% at the time.  Do you have any other ideas?

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Fast Power Drain is either due to the camera doing a lot of streaming, or the camera needing to continuously resync with the base.  Streaming doesn't seem to be a factor for you, though the iPhone "connecting" issue suggests that resync might still be a cause.

However, some folks have reported connection issues with the iOS app (which likely isn't creating power drain).  So I would suggest looking at the live stream with a PC web browser (https://my.arlo.com) the next time the iphone stalls on connecting.

Another possibility on the power drain is that the battery needs to be replaced.  About how old is it?

[Retired_Member]

1 of the 3 brand new Pro 3 Cameras battery is dead after working for 4 days at full charge. The other 2 are at 60% charge. Even after plugging in dead camera it will not charge. Any suggestions??

[StephenB]

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@Retired_Member wrote:
1 of the 3 brand new Pro 3 Cameras battery is dead after working for 4 days at full charge. The other 2 are at 60% charge. Even after plugging in dead camera it will not charge. Any suggestions??

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Try this: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

If that fails you could try exchanging the entire system with the seller, or you could contact support.

[fallenidol]

Okay, so I had the base station sitting in on a window ledge and I believe what was happening is that the base station was overheating when the mid-day sun hit it and was turning off for a period during the day. Obviously whilst the base station is off the cameras continually try to re-establish a connection back to the base station which uses up the battery more quickly. I've moved the base station slightly (only a few centimetres) so it doesn't catch the direct sun and the problem has gone away.

[StephenB]

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@fallenidol wrote:

I had the base station sitting in on a window ledge and I believe what was happening is that the base station was overheating when the mid-day sun hit it 

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Thx for sharing that - it's not a scenario I'd run into before.