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Ryedany
Tutor
Tutor

Two of my Arlo cameras have had water get inside them. They’re supposed to be made to be outside. This is upsetting!! 

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Smithnmore
Aspirant
Aspirant

The phone call is almost identical to the chat. Do not waste your time. The only way I got help was a support member on this thread sending me a message. 

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Apprentice
Apprentice

I have noticed they seem very responsive in this community so that's a great idea.  I'd do that if I had to do it again.