Pro 4, "Your device is fully charged" notifications have started alerting, and no way to turn off.

[SDRob01]

Started getting these "#### is Fully Charged" notifications today on Galaxy S23 phone (Android 14).  Never used to get them before.  There is no way to turn battery notifications off, since they are included in the same generic "Notifications" category, so unless you turn off ALL motion and other important notifications, phone is now nagging with notifications about battery being fully charged.

My Arlo cameras are permanently connected to power sources so I'm not concerned about battery status.

Arlo support confirmed there's no way to turn off just battery charging/charged notifications.  😕

Has anyone else noticed this recently (June 2024)? 

Running latest version of app 4.14.6  on Android 14, Galaxy S23 Ultra One running UI 6.1

[Jcoz]

Same here…no issues. Thanks!!!

[Flinnwood61]

Same issue has now started on My Arlo Essential.  Very annoying to get text alerts nearly 10 times per day.  On a solar panel.   Arlo fix your firmware and push it out to all users.

[BrookeN]

@Flinnwood61 if you want to dm me the serial number of the camera you are seeing the behavior on I can move you to the experimental build. 

[BrookeN]

@Prufrock which cameras have iTODOS solar panels?

[Prufrock]

The following have iTODOS solar panels:

However, the "fully charged" notification also appeared on AB63387ND195A, which is not connected to a solar panel, but charged in the traditional manner.

The good news is that today (July 30) marks the fifth day that no "fully charged" notifications have occurred.  Thank you, BrookeN!

[ToddHan]

This so f******* annoying get this crap fixed

[BrookeN]

@ToddHan like previously stated in the thread if you want to dm me the serial number of the camera that is being affected. I can move it to the experimental build until the firmware release comes out. 

[fsolorzano]

Hello, I'm experiencing this issue on my Pro 3 Floodlight. Can I be updated to the experimental build?

Firmware: 1.080.30.0_11_ad1d877
Hardware: FB1001AerH4

Serial: 

Thanks!

[BrookeN]

@fsolorzano your camera has been moved to the experimental build. Are you still seeing the same behavior?

[Perk1]

I just started having this issue with one of my three Pro4 cameras. I had to remove it because it was driving me nuts. It is direct connected to an outlet. So far the other two are not affected. One of them is wired the other just runs off the battery.

[BrookeN]

@Perk1 I can move that camera to the experimental build, you would just need to send me the serial number by dm. 

[Perk1]

Sent

[BrookeN]

Thank you. Will let you know when it is completed. 

[kfath_30]

Hi,

im having this issue with my floodlight camera. How do I send a DM?

my product serial number is 

[StephenB]

---

@kfath_30 wrote:

How do I send a DM?

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click on the envelope icon in the upper right of the forum page.

[BrookeN]

@kfath_30  I am working on this now. It gets sent to the device in the middle of the night so you will not see it tell tomorrow. 

[BrookeN]

@kfath_30 it has been moved over to the experimental build. You will not see this change until tomorrow.  

[Flinnwood61]

Still getting notification on my camera.  Has the experimental fix been pushed to my camera - if so it isn't working.

[Mbennis]

Hi 

Could you please move me to the experimental build as thesr notifications are going to drive me crazy.

My SN : A5DF3A79D22A6

Thanks 

[misaacka]

The experimental build didn’t automatically install for me; I actually had to manually update my camera (settings > device info > firmware).  You might check to see if it’s available and just needs your push to get it installed.

[Flinnwood61]

Checking my camera settings it is showing firmware version 1.4.3_847_b21d876 and it shows as up to date.  If the experimental fix is a different version it wasn't pushed to my camera or it crashed my camera since I had to restart it.  How do I get the fix pushed out again and notified when that is done?

[PepperIsBetter]

 

I’m having this same issue with my Keypad Sensor Hub with the battery backup accessory. I’m getting the alerts every few minutes. 

[Mbennis]

Hi 

Could you please move me to the experimental build as thesr notifications are going to drive me crazy.

My SN : 

Thanks 

[Badbrd8500]

Hey Brooke, can I get in on the experimental build as well? My Arlo Essential is triggering the same “Your device is fully charged” message multiple times a minute. Its SN is .

Thanks,

Brad

[Prufrock]

BrookeN,

Please see my 8/20/24 dm to you.  Thanks! 

Prufrock