Pro 4, "Your device is fully charged" notifications have started alerting, and no way

[SDRob01]

Started getting these "#### is Fully Charged" notifications today on Galaxy S23 phone (Android 14).  Never used to get them before.  There is no way to turn battery notifications off, since they are included in the same generic "Notifications" category, so unless you turn off ALL motion and other important notifications, phone is now nagging with notifications about battery being fully charged.

My Arlo cameras are permanently connected to power sources so I'm not concerned about battery status.

Arlo support confirmed there's no way to turn off just battery charging/charged notifications.  😕

Has anyone else noticed this recently (June 2024)? 

Running latest version of app 4.14.6  on Android 14, Galaxy S23 Ultra One running UI 6.1

[BrookeN]

@Mbennis yours have been moved over. You will not see that tell tomorrow morning. 

@Badbrd8500 you have different camera then these and the build is not for that. 

[Flinnwood61]

What is being done for those of us with Essential 2K cameras having this same issue?  Now 6+ weeks of these annoying notifications.  If Arlo is going to ignore the rest of us we need a method to request a refund.

[MannyValencia]

@BrookeN Hi, can you please move my cameras to the developmental build? I am also constantly receiving these alerts

Thanks

SN's:

A47E277PF26F1

AB63367AD7291

A47E277BF21BC

A434277WD14A7

A47E287RD89D8

A434277UD155C

[BrookeN]

@MannyValencia all the Essential Cameras have been moved over. The Ultra cameras cannot be moved as the experimental build isn't for that camera. I will keep you updated on any changes to this. 

[jwalker0011]

What is up with the battery fully charged notifications? This is honestly making me want to change companies. I get over 10 notifications about my battery being fully charged. I don't care to have this mess send to my phone! Does anyone know how to turn this crap off? And if I disable my notifications then I will not get informed on the real notifications that I care about. Arlo is really close to losing my business because of this dumb notification mess.

[vicman426]

Hi @BrookeN can you please help me get one of my cameras in the experimental build to stop the "fully charged" notifications? I have an Essential Outdoor Camera connected directly to a plug (firmware 1.4.3_847_b21d876).

Model: VMC3050Aer1.4

Serial No: 

Thank you.

[BrookeN]

I am looking into this now, I will update you as soon as possible. 

[BrookeN]

I can have you moved over to a experimental build that will stop those notifications if you would like me to. 

[jwalker0011]

Yes please

[vicman426]

Yes please!

[BrookeN]

@jwalker0011 can you dm me the serial number of the camera or is it all of them?

@vicman426 I have not forgotten about you I promise. The person that moves these over for me has been out. I will get these moved over asap.

[Flinnwood61]

Please add my Essential 2K Camera to the build list.

[BrookeN]

@Flinnwood61 I do not have one for the Essential 2 as of yet. But it is being looked into. 

[svanesch]

@BrookeN 
Is it available for the Arlo Essential Spotlight camera?
Having the same issue with the battery full message getting spammed to my phone.

FW: 1.090.34.0_11_05ab229

HW: VMC2030AerH9

SN: A5DF3C7JD01F2

[svanesch]

@JamesC @BrookeN @ShayneS 
Is the experimental build also available for the Arlo Essential Spotlight camera?
Having the same issue with the battery full message getting spammed to my phone so I hade to turn all messages off.

PS. Is there any hope for a update coming soon to mute these message seperatly in the app?

FW: 1.090.34.0_11_05ab229

HW: VMC2030AerH9

SN: A5DF3C7JD01F2

[BrookeN]

@jwalker0011  and @svanesch those cameras have been moved. Please allow 24 hours to see that. 

@Flinnwood61 yours is a E2 camera those do not have a experimental build as of yet. I will update you as soon as possible. 

[Kalyander]

@BrookeN 

Can I get a camera moved over to the experimental build please?

Thanks!

[BrookeN]

@Kaylyander this has been moved over. 

[rlain]

Hi, please advise situation with endless stream of ‘device fully charged messages’?

serial number
 

thanks

Rich

[BrookeN]

@rlain you will see the experimental build tomorrow morning. 

[rlain]

Thank you!

[BrookeN]

Quick follow-up is anyone still experiencing this same behavior? Besides those of you with the Essential 2 cameras.

[BrookeN]

@vicman426 and @Flinnwood61  are you still experiencing the fully charged notification on your E2 device?

 

[Flinnwood61]

Yes.  I received probably 12 notifications yesterday that my device was fully charged.   

[Mbennis]

Hi,

My camera has been updated to the experimental build and the fully charged notifications stopped. Now I have 2 new problems :

1- The camera doesn't want to charge from the Arlo solar panel

2- it is sending tons of notifications that there is movement detected.

I had to switch off notifications as it was driving me crazy.

Can you please put me on a build that does not have these problems.

I have an Essential spotlight camera 

My SN :

Firmware :1.090.34.200_3_824a242

Hardware : VMC2030AerH9

This is honestly inacceptable behavior. If I have to switch off the notifications, what is the point of having a camera ?