Activity Zone

[aphayvanh]

Can anyone help me out? My Arlo 4 says activity zone is disabled. I have never disabled it and somehow I get notifications that motion has been detected at various cameras, BUT it is not recording anymore since the activity zone is allegedly disabled. 

[StephenB]

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@aphayvanh wrote:

Can anyone help me out? My Arlo 4 says activity zone is disabled. I have never disabled it and somehow I get notifications that motion has been detected at various cameras, BUT it is not recording anymore since the activity zone is allegedly disabled. 

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Disabling the zone will result in more recordings, never fewer.

This sounds like your subscription for the camera has expired.  Activity zones when on battery require a subscription, as does cloud storage.

[aphayvanh]

Thank you for the reply. I have been using a USB thumb drive for several months even after free trial ended. No problems at all. I am trying to figure out why it says “activity zone disabled” when I did not disable it.

[DannyBearAgain]

If the camera is not externally powered the activity zones should not be available unless you have a subscription.

It may be a delay with the arlo account recognition that zones are applied without subscription or external power and to remove the message you need to delete the zones from the camera settings.

[aphayvanh]

This is even more weird. It finally started to record and show me all the clips it took for the cameras and I did not even change/edit any features. Some kind of glitch is happening.

[DannyBearAgain]

Sounds like Arlo is playing.