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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
So I bought an Arlo 3 a few months ago. One day my unit just stopped connecting. I tried everything to get it working and couldn’t so I decided to open a ticket. After literally months of trying to get the RMA authorization, I was forced to pay extra money in order to get the unit back faster to protect my property. Or so I thought. Even after paying almost $17 I seen that Netgear still hasn’t even shipped a replacement unit. Is this typical? How can customer service be so bad? I have used most of my “free cloud trial” just trying to get a product that works
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.