Arlo|Smart Home Security|Wireless HD Security Cameras

Local storage No videos - needs base restart

Reply
Discussion stats
  • 1 Reply
  • 912 Views
  • 0 Likes
  • 2 In Conversation
ajmi
Aspirant
Aspirant
First of all big disappointment that I need to pay for a subscription to use my Arlo Pro 3 as I intended and as per the initial information I got. Because of this I now use the local storage feature which isn't that great... For the 11th time in three months I have to restart the base station because no recordings are showing. Please fix it. This should be fixed now! There is no trust in a platform that is not capable of doing the most basic things of it's nature. This can't wait to be fixed. And please, why do I always need to choose the base when I'm not using a cloud subscription?...
Screenshot_20200706-050937~2.jpg
1 REPLY 1
michaelkenward
Sensei Sensei
Sensei

It might be worth trying to work out why this happens. There can be various reasons for a particular failure. 

 

Arlo won't be able to fix anything without details of what is happening and where it goes wrong.

 

 

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Discussion stats
  • 1 Reply
  • 913 Views
  • 0 Likes
  • 2 In Conversation