Arlo|Smart Home Security|Wireless HD Security Cameras

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JKNg
Tutor
Tutor

Hi all, the app of my pro3 camera keeps on displaying "firmware update available"

So i manually update the camera for multiple times, i even tried removing the camera from the app and reinstall it again. However, it still says “firmware update available " .

That's very frustrating as i spent almost 2 hours on this issue. Has anyone come across this issue?

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JamesC
Community Manager
Community Manager

JKNg,

 

Make sure the camera is fully charged and has good signal strength, allow it to sit overnight and it should automatically install the update. Are you still experiencing an issue?

 

JamesC

Rcar1313
Aspirant
Aspirant

I am having same issue with 1 camera. The other 3 are fine.  I will bring it inside close to the hub and see. Will

keep u posted.  System is only 2.5 yrs old.  Updates are the biggest problem the past year 

JKNg
Tutor
Tutor

Hi

 

It has been 3 days already,and the problem hasnt been fixed. The camera display kept on showing "firmware update available"

I am so frustrated! What's wrong with that?

I am in HK

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