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Not Receiving Push Notifications
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I am intermittently receiving push notifications for new items recorded in my library. I did receive them consistently the first few hours after I set up the cameras, but have only received only one push notifications since, even though I can see many recordings in my library.
I consistent email notifications, but not push notifications for items recorded. The only consistent notifications I receive are for allowing a new device to log into my ARLO account.
The cameras are located in a vacation home, so I am not there to remove the batteries and restart the cameras. I was on the phone with tech support for 3 hours yesterday without resolving this issue.
Any help would be greatly appreciated.
Thanks!
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For reference, the ARLO app version I have is 2.18.1 and software version in my iphone is 13.6
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TxMade,
Are you logging out of the app? To receive push notifications, you must be logged in to the Arlo mobile app on your mobile device.
JamesC
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I may be logged out of the app? I am not sure how to remain continually logged in. The app seems to log itself out if you leave the app closed for a while to use other applications on your phone?
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Don't select the logout option. Simply background the app when not using it.
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