Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 2 Replies
  • 397 Views
  • 1 Like
  • 2 In Conversation
Tmatthys
Initiate
Initiate
Hello,
I cannot view recordings stored locally in the Arlo App anymore. There was a selection in the library, cloud or local, this selection is gone. App version is 3.5.7_28405. Can you please restore this option. Thanks.
2 REPLIES 2
jguerdat
Guru Guru
Guru

I've found force closing the app and reopening it usually works. If not, check Settings, My Devices, your hub, Storage Settings to see if the card is still detected. Safely eject the card and view it on a computer to see if things look good there. If desired, copy all videos to the computer and reinsert into the hub. Format the card again (or use the computer - be sure to use FAT32 as the format).

Tmatthys
Initiate
Initiate

Thank you for your reply.

All of a sudden the option to go to the local storage was back. Not sure what happened.

 

Discussion stats
  • 2 Replies
  • 398 Views
  • 1 Like
  • 2 In Conversation