No local recordings in Arlo App

[Tmatthys]

Hello,
I cannot view recordings stored locally in the Arlo App anymore. There was a selection in the library, cloud or local, this selection is gone. App version is 3.5.7_28405. Can you please restore this option. Thanks.

[jguerdat]

I've found force closing the app and reopening it usually works. If not, check Settings, My Devices, your hub, Storage Settings to see if the card is still detected. Safely eject the card and view it on a computer to see if things look good there. If desired, copy all videos to the computer and reinsert into the hub. Format the card again (or use the computer - be sure to use FAT32 as the format).

[Tmatthys]

Thank you for your reply.

All of a sudden the option to go to the local storage was back. Not sure what happened.