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I got a new iPhone 13 Pro Max and now I can not get the app to authenticate so I can log into my acc

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  • ‎2022-06-05 12:56 PM
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tcitti
Aspirant
Aspirant
‎2022-06-05 12:56 PM

I got a new iPhone 13 Pro Max but every time I try to log into the app it will not allow me to log in as it will not authenticate my device.

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StephenB
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‎2022-06-05 03:48 PM
@tcitti wrote:

I got a new iPhone 13 Pro Max but every time I try to log into the app it will not allow me to log in as it will not authenticate my device.

This is a known bug that Arlo is investigating.  For now, just choose "don't trust".

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StephenB
Guru Guru
Guru
‎2022-06-05 03:48 PM
@tcitti wrote:

I got a new iPhone 13 Pro Max but every time I try to log into the app it will not allow me to log in as it will not authenticate my device.

This is a known bug that Arlo is investigating.  For now, just choose "don't trust".

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tcitti
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‎2022-06-06 09:00 AM

Thank you, that is what my daughter ended up doing.

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