I got a new iPhone 13 Pro Max and now I can not get the app to authenticate so I can log into my acc

[tcitti]

I got a new iPhone 13 Pro Max but every time I try to log into the app it will not allow me to log in as it will not authenticate my device.

[StephenB · Accepted solution]

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@tcitti wrote:

I got a new iPhone 13 Pro Max but every time I try to log into the app it will not allow me to log in as it will not authenticate my device.

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This is a known bug that Arlo is investigating.  For now, just choose "don't trust".

[tcitti]

Thank you, that is what my daughter ended up doing.