Arlo|Smart Home Security|Wireless HD Security Cameras

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stupidarlocamer
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Aspirant

I am happy with local storage and don't want to pay for any plan but it will not let me see local storage, cameras pick up movement, people, etc, I just cant view them. Anyone know how to fix this? Thanks in advance. Email me directly if you could please, micklewislighthouse@aol.com

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StephenB
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Guru

@stupidarlocamer wrote:

I am happy with local storage and don't want to pay for any plan but it will not let me see local storage, cameras pick up movement, people, etc, I just cant view them. 


What model base do you have?

Do you see "Library" in your app menu?  Or do you instead see "Feed" and "Dashboard"?

stupidarlocamer
Aspirant
Aspirant

StephenB, it just has "feed"

StephenB
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Guru

@stupidarlocamer wrote:

StephenB, it just has "feed"


If you have a VMB4540 or a VMB5000 smarthub, then 

  • go to the devices page
  • select the base
  • press "storage settings"

You should see the local recordings there.

stupidarlocamer
Aspirant
Aspirant

The model number is

VMC4041P

I didn't see local storage option. 

StephenB
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Guru

@stupidarlocamer wrote:

The model number is

VMC4041P

I didn't see local storage option. 


That is your camera, not the smarthub.  It is a Pro 4, NOT a Pro 3.

 

Do you have a VMB4540 or VMB5000 smarthub?  Or is the camera directly connected to your home wifi?

 

If you do have an Arlo Hub, there is a label with the model number on it.

stupidarlocamer
Aspirant
Aspirant

It is directly connected to home wifi.

StephenB
Guru Guru
Guru

@stupidarlocamer wrote:

It is directly connected to home wifi.


Local storage requires a VMB4540 or VMB5000 smarthub.  There is no way to add storage to the camera itself.

 

It has several limitations:

  • recordings can only be accessed from the app (not my.arlo.com)
  • recordings cannot be accessed from shared "friend" accounts
  • there are no thumbnails - recordings have to be downloaded to your phone before you see anything
  • no ability to make shapshots or take manual recordings while livestreaming
  • remote access requires router setting changes that many find difficult (and which do not work with some internet service providers).
stupidarlocamer
Aspirant
Aspirant

If I buy a plan, will everything work as it did before the trial ended? So I need any new equipment for it to work?

StephenB
Guru Guru
Guru

@stupidarlocamer wrote:

If I buy a plan, will everything work as it did before the trial ended? 


Yes.  But check out the details of the plans first, just to make sure you get the features you want (without over-buying).

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