Arlo Pro 3 Camera Blue Tint

[lcman]

I purchased a Pro 3 camera to add into my current Pro 2 VMB4000r3.  The screen is blue tint in day time but normal at night.  Please advise on how to fix it.

[jguerdat]

Could be a hardware issue but did you remove the plastic sheet over the front of the camera before installing?

[lcman]

I did remove the sheet before installation.  And I have reset the camera twice but no change.  

[K80Shooter]

@lcman  I would suggest you open a case for support. You could ask @JamesC if he has any other suggestions.

[JamesC]

Icman,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[lcman]

I reviewed the recorded footage from my Pro 3 camera.  It is flicker (blue tint and normal) instead of blue tint consistently. 

I have submitted the case to Arlo Support and look forward to their response.

[lcman]

I received a email for the case and submitted the information via the link.  Shall I receive an email with confirmation of case update?  If not, shall I resubmit the response again?

[JamesC]

lcman,

An agent will reach out to you with an update once the information you submitted is reviewed.

JamesC