Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Turned off, light still stuck on

Reply
Discussion stats
  • 5 Replies
  • 963 Views
  • 0 Likes
  • 4 In Conversation
JehovasFitness
Luminary
Luminary

Floodlight will randomly come on. Not only that, now last night it was super windy so I set to disarm mode which usually works.

 

Nope. Ok, so I go into settings and turn BOTH floodlights off.

 

Nope. Woke up to 40 notifications on each and one not plugged in drained 60% of the battery.

5 REPLIES 5
jguerdat
Guru Guru
Guru

If connected to a base or hub, reboot that. If connected to WiFi, reboot the individual cameras.

JehovasFitness
Luminary
Luminary

did all that. Clearly there is a firmware issue

JamesC
Community Manager
Community Manager

JehovasFitness,

 

Are you using the default "disarmed" mode or are you using a custom mode? Is this still happening?

 

JamesC

JehovasFitness
Luminary
Luminary

Default disarmed mode.

 

That said, it seemed to be an issue that night. Still running into issue of whenever I open the app the lights come on w/o any motion or turning on myself. Just opening the app.

 

That and randomly coming on and staying on.

Omaroo
Aspirant
Aspirant

I have exactly the same issue...

Most of the time I do not want to have the flood light turning on but it still does even if the settings say it is disabled...

 

Very annoying and frustrating.... Any help or advice?

 

Discussion stats
  • 5 Replies
  • 964 Views
  • 0 Likes
  • 4 In Conversation