Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo lights not turning on with motion in the pitch black dark with motion detection set to 100

Reply
Discussion stats
  • 1 Reply
  • 251 Views
  • 0 Likes
  • 2 In Conversation
Zenofile
Initiate
Initiate

First - the forum shows this issue multiple times and listed as CLOSED but NO Answers are provided.  So, I am opening a NEW discussion in pure frustration.  I am ready to return my lights, such a huge waste of time.

 

They are only lights.  They have no camera.  I followed set up as instructed.  2 of 3 lights work fine.  3rd light does not work.   The light that does not work is located inside a dark area with no access to any other light and it is located 10 feet from the hub.  Motion tests work find.  Range to hub works fine. 

 

I can only assume the light is broken and I need to return it.  Why am I supposed to be my own technical expert here?  No technical support?   Nice, Arlo saves money by wasting my time.

 

Can anyone else tell that I am frustrated?  Is anyone else tired of solving Arlo product problems for them  for FREE?

1 REPLY 1
jguerdat
Guru Guru
Guru

Have you swapped lights around to see if it's the light or location?

Discussion stats
  • 1 Reply
  • 252 Views
  • 0 Likes
  • 2 In Conversation