Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Floodlight Pro 3 not connecting

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Follower
Follower
Hi,

Today our Arlo floodlight pro 3 said it could not connect. It was blinking slowly with about four seconds between blinking blue lights.

It will not scam a QR code and when we hold down the zinc button the amber light doesn’t blink for the factory reset.

We tried plugging it in and it blinks rapidly 14 times then ends with a solid blue light lasting about two seconds.

We have taken the battery out and still no change.

How can we fix this?

Cheers

Chris
Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Momiji,

 

Is this happening during a first time installation or was the camera already connected and had been showing online on your account before dropping offline?

 

JamesC

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Aspirant
Aspirant
Same exact problem. Mine worked fine until I connection to recharge and now it is doing what he described.
Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Amcneil,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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