Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Arlo Floodlight Pro 3 not connecting

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Follower
Follower
Hi,

Today our Arlo floodlight pro 3 said it could not connect. It was blinking slowly with about four seconds between blinking blue lights.

It will not scam a QR code and when we hold down the zinc button the amber light doesn’t blink for the factory reset.

We tried plugging it in and it blinks rapidly 14 times then ends with a solid blue light lasting about two seconds.

We have taken the battery out and still no change.

How can we fix this?

Cheers

Chris
Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Momiji,

 

Is this happening during a first time installation or was the camera already connected and had been showing online on your account before dropping offline?

 

JamesC

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Aspirant
Aspirant
Same exact problem. Mine worked fine until I connection to recharge and now it is doing what he described.
Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Amcneil,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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Aspirant
Aspirant
Hey, did you end up getting yours to work? I had the same problem with my first floodlight in July. I exchanged it. Now the new one is having the same problem.
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Aspirant
Aspirant

I have the exact same problem - unable to connect/pair with Base (via App), as first-time pairing, regardless what I do. It flashes Blue, I can scan SQ-code etc, but all in vain

Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Azam8707, DHB-DEN

 

Have you made sure to charge the camera fully before attempt the sync process? Do you still experience the same behavior?

 

JamesC

Discussion stats
  • 6 Replies
  • 326 Views
  • 0 Likes
  • 5 In Conversation