Arlo|Smart Home Security|Wireless HD Security Cameras

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Mc_jr
Aspirant
Aspirant
Why does my IOS iPhone 11 show grainy video on my Floodlight Pro 3 camera? My brother inlaw has same floodlight camera but uses Android and his video is extremely clear even on zoom in. Please help. Thank you!
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jguerdat
Guru Guru
Guru

Post a link to a video so we can see. Select a video in the library and use the menu to share the link to be posted here.

JamesC
Community Manager
Community Manager

Mc_jr,

 

The difference you're seeing could be due to the resolution of your stream/recordings. To stream in 2K, your mobile device must be connected to the same network as the camera. For more information, take a look here: How do I stream in 2K with my Arlo Pro 3 or Pro 4 camera?

 

JamesC

Mc_jr
Aspirant
Aspirant
Video still grainy even when connected to my local WiFi. I have an iPhone 11.
jguerdat
Guru Guru
Guru

Post that link to a video as suggested before.

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