Arlo|Smart Home Security|Wireless HD Security Cameras
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Warehamd
Aspirant
Aspirant

I switched to a pixel 7 & cannot view live in full screen. I followed the previous solutions by clearing cashe & storage, no dice. I uninstalled the app & tried again, clearing cashe again, still no dice. When I click on the full screen &/or tilt my phone, the live camera quits. I can only view upright, small screen.

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jguerdat
Guru Guru
Guru

Do you see Library to view recordings or Feed? I suspect Library since you're using a Pro 2.

 

I just tested using a Q camera (same vintage and resolution) with the new UI (Feed) and there is a double-headed arrow to go to full screen on a Pixel 6. It may be a difference between the camera model and/or UI so I can't be sure I see the same thing as you.

Warehamd
Aspirant
Aspirant

I'm in the library & there are no recordings & no double headed arrows, I have to go back to the live feed to attempt full screen.

jguerdat
Guru Guru
Guru

Tagging the mods since it sounds like an app issue with the old UI.

 

@JamesC , @ShayneS , @BrookeN 

BrookeN
Arlo Moderator
Arlo Moderator

Can you try again and see if it is now working?

Warehamd
Aspirant
Aspirant

It's still the same unfortunately 

goochhobbit
Aspirant
Aspirant

I having the same issue on a pixel 7a and have tried the same solutions as suggested previously but nothing has worked  i have a Arlo Baby 

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