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After the latest Android update on 8/7, now each time a camera triggers, I get no less than 3 or 4 push notifications for the each event. I just got 6 now for one event. Sounds like they broke something new in trying to fix the bug below in the Release Notes:
- Fixed a bug that caused push notifications to appear out of order
Can someone take a look at the code here?
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sangwinacher,
This was an issue a small number of users were experiencing prior to the most recent Android app update. The engineering team is investigating this issue currently. I will provide an update as soon as I know more.
JamesC
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Updated my Pixel 2 to newly available Android P and the issue still persists, in case that helps engineering at all.
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Have they provided any insight into this? Getting almost 30 push notification for 4 camera triggers is getting a bit crazy, especially on my battery.
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Now it's consistently sending 3 push notifications per triggered event.
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Hi JamesC, what's the status on this one? Doesn't look like any signs of progress
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sangwinacher,
The development team is working on a fix for this issue but I don't have an eta at this time. As soon as I know more, I'll post an update.
JamesC
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Thanks for the reply, at least it's being worked on now.
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Any update on this?
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This is a bit disappointing, over 2 months later and the issue is still occurring
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Same goes to me. It's been so long now. I hope this get's fixed asap. It's very annoying.
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They clearly haven't figured it out since the newest app just released today doesn't contain the fix still.
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I was hoping this would be a fix but I just tested it & I got 6 notifications for 1 trigger. Annoying. Works but annoying lol.
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Yep, same here...
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Another release just came out today, just updated hoping they'd surprise us - nope. I know it's not anything specific to do with motion detection because I got 3 push notifications when the battery level dropped below 15%. So that tells me it's a base or cloud related issue for multiple push notifications for the same event.
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Latest app update today also no dice with any attempt at fixing this one.
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I just downloaded the new update now & still ongoing issue. It shouldn't be that hard to fix. There just not listening. Can't wait for the doorbell to come into Canada...lol
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How can we get this escalated? This has gone on for way too long
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Latest version release from yesterday 11/27 still doesn't fix it.
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Has there been any update for this fault?
It only started when I took out the free trial of the advanced notifications (where it tells you if it's a person, animal, car, etc..)
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I've never had any of the advanced features, this has been going on for many months with no resolution.
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Gentlemen, Is there any resolution to the 3-4 push notifications per camera motion since the the August 18 upgrade?
It is quite frustrating when the system worked great with notifications prior to the upgrade.
Thank you.
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For those experiencing this issue, please follow these steps and let me know if you still experience the problem after a fresh installation:
1. Go to settings > apps & notifications > Arlo > Storage
2. Clear storage and clear cache
3. Uninstall the app
4. Reinstall the app version 2.6.5
Do you still experience multiple notifications per event after these steps?
JamesC
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Just tried these steps now, and it still gave 2 push notifications for an event.
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Still experience four push notificaton per camera motion.
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