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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
I just added outdoor power to one of my Pro2 cams. I removed the battery so it won't overcharge but to my surprise the smart features were not available any more. Furthermore with it only connected to AC power I see the power status to be at 78% even when the battery was removed... Putting the battery back in ... all back to normal.
Is the battery really requiered for the smart features?
The battery is not required for smart features to be active. You will need to at least have the AC power attached though. When using your battery while plugged in, you do not need to worry about overcharging the battery.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.