Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-03-17 11:52 AM
  • 949 Views
  • 0 Likes
  • 2 In Conversation
timi
Guide
Guide
‎2019-03-17 11:52 AM

Hi folks, since a while I can't get the camera status, and nothing shows in device information also in devices tab I see the camera, can watch it, it's recoding and so on, but no other information about it.

Any idea what's wrong with it?

Thanks,
Dan


Screenshot_20190317-204840.jpg
Labels:
0 Likes
Reply
Message 1 of 2
949
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-03-17 12:43 PM

Reboot the base. Try both the app and a web browser.

0 Likes
Reply
Message 2 of 2
942
Discussion stats
  • 1 Reply
  • ‎2019-03-17 11:52 AM
  • 950 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.