Arlo|Smart Home Security|Wireless HD Security Cameras

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Twostepint
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I have one camera that stopped recording. Everything is correct in settings just like other cameras. Thanks

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StephenB
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@Twostepint wrote:
Did motion test and got no light. Does this mean my camera is shot ...

It might mean that.  Did you try removing the battery for a bit and then reinserting it?

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StephenB
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@Twostepint wrote:
I have one camera that stopped recording. Everything is correct in settings just like other cameras. Thanks

Can you make a manual recording from that camera?

 

Is there a subscription for it?

Twostepint
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Yes to both. All my other cameras still work, just this one stopped.
StephenB
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@Twostepint wrote:
Yes to both. All my other cameras still work, just this one stopped.

Ok.

 

Check the mode you are using, and make sure the rule for the camera is still there.  https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them  Also, make sure the camera is armed.

 

In addition, use the motion detection test, to make sure the PIR motion sensors are working properly.  https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Twostepint
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All settings were good. Did motion test and got no light. Does this mean my camera is shot or is there a fix? Thanks.
StephenB
Guru Guru
Guru

@Twostepint wrote:
Did motion test and got no light. Does this mean my camera is shot ...

It might mean that.  Did you try removing the battery for a bit and then reinserting it?

Twostepint
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Aspirant
Removing batter fixed the problem. Thanks.
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