Arlo|Smart Home Security|Wireless HD Security Cameras
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Smackrc51
Aspirant
Aspirant
Arlo app locks when I go into modes/garage light / click pencil to adjust sensitivity. Once I go into it it will note go out. I have to shut down app and re open. Try again same problem
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TomMac
Guru Guru
Guru

It would be helpful if you tell what phone or device AND the OS version

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Smackrc51
Aspirant
Aspirant
Arlo pro 2 .. latest version iOS
TomMac
Guru Guru
Guru

What phone ?

 

But anyway, do it on the web and see if it's the phone/app or the system.

 

https://arlo.netgear.com

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Morse is faster than texting!
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Smackrc51
Aspirant
Aspirant
iPhone 7 Plus
eantonio
Tutor
Tutor

This is also happening on Arlo Pro 2 cameras. When I go and change the sensitivity, the app will not go back after hitting Save or Cancel. I have to quit the app and open again. This is on iOS 12.3, using iPhone XS Max. Hey Arlo, fix your app and make sure everything works before releasing it. Thanks!

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Smackrc51

 

What device & OS are you using when you experience this issue?

Smackrc51
Aspirant
Aspirant
ShayneS
Arlo Moderator
Arlo Moderator

What version of the Arlo Mobile App are you using? Is your base station & cameras up to date on the latest version?

Smackrc51
Aspirant
Aspirant
iOS iPhone 7
ShayneS
Arlo Moderator
Arlo Moderator

@Smackrc51

 

You are running IOS 12.3?

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