Arlo app locks

[Smackrc51]

Arlo app locks when I go into modes/garage light / click pencil to adjust sensitivity. Once I go into it it will note go out. I have to shut down app and re open. Try again same problem

[TomMac]

It would be helpful if you tell what phone or device AND the OS version

[Smackrc51]

Arlo pro 2 .. latest version iOS

[TomMac]

What phone ?

But anyway, do it on the web and see if it's the phone/app or the system.

https://arlo.netgear.com

[Smackrc51]

iPhone 7 Plus

[eantonio]

This is also happening on Arlo Pro 2 cameras. When I go and change the sensitivity, the app will not go back after hitting Save or Cancel. I have to quit the app and open again. This is on iOS 12.3, using iPhone XS Max. Hey Arlo, fix your app and make sure everything works before releasing it. Thanks!

[ShayneS]

Hi @Smackrc51

What device & OS are you using when you experience this issue?

[Smackrc51]

iPhone 7 latest ios

[ShayneS]

What version of the Arlo Mobile App are you using? Is your base station & cameras up to date on the latest version?

[Smackrc51]

iOS iPhone 7

[ShayneS]

@Smackrc51

You are running IOS 12.3?