Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Random offline and endless chime from alarm base

Reply
Discussion stats
  • 1 Reply
  • ‎2024-07-21 10:37 AM
  • 532 Views
  • 0 Likes
  • 2 In Conversation
marshallbu
Guide
Guide
‎2024-07-21 10:37 AM

Has anyone ever experienced their alarm base unit randomly go offline, then start a faint repeated chime?  It’s as if the unit is glitching / crashing, and I have to completely power cycle it  to get it back in a good state.  Anytime a sensor is opened in this state, the faint chime adds on top of any other playing chime repeatedly 😂 

0 Likes
Reply
Message 1 of 2
532
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-07-22 06:09 AM

Before calling support, try removing the security hub and sensors from your account and reset the hub. The directions are embedded in this FAQ part way down:

 

https://kb.arlo.com/000062965/My-Arlo-Keypad-Sensor-Hub-is-offline-how-can-I-troubleshoot-it

0 Likes
Reply
Message 2 of 2
523
Discussion stats
  • 1 Reply
  • ‎2024-07-21 10:37 AM
  • 533 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.